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Courier Information

The delivery time of our products starts from the packaging. When the goods leave our store, there may be problems we cannot predict. Therefore, we recommend that you plan to use it on special occasions such as birthdays, holidays, etc.

Please take a moment when placing your order in case you are late. In some cases, Fever-spirit has confirmed your order but cannot deliver the product you ordered. We will contact the customer to cancel the order. We try to simplify the delivery process and can send orders to your home or workplace.

With the exception of express shipping, such express delivery can only be delivered to the original address. Shipping and delivery times are calculated on weekdays (excluding weekends). Please wait for major holidays such as Christmas and Chinese New Year. In these special cases, we will notify you of this delay.

It is the customer's responsibility to provide a complete and accurate shipping address. After the package is sent, Fever-spirit cannot change your shipping address, and Fever-spirit is not responsible for packages lost due to incomplete or incorrect addresses.

Because this item is illegal in your country of destination, Fever-spirit is not responsible for any packages that fail local customs and are destroyed. The customer is solely responsible for compliance with local laws.

We are also not responsible for any import taxes that may occur and the customer is solely responsible for paying this fee, if any. Any order without a delivery guarantee is not Fever-spirit's responsibility, and the customer is fully responsible for the package during shipping.